Retail Security Officer: Calm, Customer-Focused Guardian

Mitie Group plc.; Ilkeston; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

20% colleague discount

Company-funded SIA licence renewal

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Job summary

Mitie Group plc. is looking for a Retail Security Officer at M&S Ilkeston, offering a salary of £13.58 per hour with guaranteed 40+ hours per week. The role requires maintaining a secure environment for customers and staff, emphasizing customer service and professionalism.

The candidate will need to respond effectively in emergencies, use security technology, and collaborate with store colleagues. Previous security experience is preferred but not essential, and a valid SIA licence is desirable.

Qualifications

• Previous security experience is preferred.
• Strong communication and interpersonal skills required.
• A valid SIA licence is desirable but not essential.

Responsibilities

• Create a safe and welcoming environment for all customers.
• Respond quickly and effectively to challenging situations.
• Use store technology for report and incident management.

Skills

Customer service

Communication

Interpersonal skills

Calm under pressure

Proactive mindset

Job description

Mitie Group plc. is looking for a Retail Security Officer at M&S Ilkeston, offering a salary of £13.58 per hour with guaranteed 40+ hours per week. The role requires maintaining a secure environment for customers and staff, emphasizing customer service and professionalism.

The candidate will need to respond effectively in emergencies, use security technology, and collaborate with store colleagues. Previous security experience is preferred but not essential, and a valid SIA licence is desirable.