Retail Security Lead – Calm, Customer‑Focused Pro

Mitie Cleaning & Hygiene Services; Royal Leamington Spa; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

20% colleague discount

Company-funded SIA licence renewal

Cycle to Work Scheme

Share Incentive Plan

Life Assurance

Save As You Earn Scheme

Job summary

Mitie Cleaning & Hygiene Services is recruiting a Retail Security Officer for M&S at Leamington Shopping Park. You’ll help create a safe, welcoming store environment and protect customers, colleagues and products.

The role suits those who stay calm under pressure, communicate well and act with professionalism. Previous security experience is preferred; a valid SIA licence is desirable though not essential. You’ll work 40+ hours per week at £13.58 per hour.

Qualifications

• Previous security experience preferred.
• Strong communication and interpersonal skills.
• Calm, confident and professional approach.

Responsibilities

• Maintain safety and security of the store and assets.
• Greet customers and provide professional assistance.
• Respond to incidents and manage security-related situations.
• Operate store technologies (mobile reports, body-worn cameras).

Skills

Strong communication

Calm under pressure

Proactive mindset

Customer service orientation

Education

SIA licence (desirable)

Job description

Mitie Cleaning & Hygiene Services is recruiting a Retail Security Officer for M&S at Leamington Shopping Park. You’ll help create a safe, welcoming store environment and protect customers, colleagues and products.

The role suits those who stay calm under pressure, communicate well and act with professionalism. Previous security experience is preferred; a valid SIA licence is desirable though not essential. You’ll work 40+ hours per week at £13.58 per hour.