Retail Security Officer

LIDL; Evesham; On-site; GBP 12,000 - 18,000; Part time

Job summary

LIDL Evesham is hiring a professional Retail Security Officer on a part-time basis, covering Friday, Saturday and Sunday. The role focuses on maintaining a highly visible security presence while delivering excellent customer service.

Ideal candidates have prior retail security experience, an active SIA licence, and strong communication, observation, and report-writing skills. You will deter theft, conduct patrols, respond to incidents, and support loss prevention initiatives across

Qualifications

• Retail security experience is essential.
• SIA licence required.
• Strong loss prevention knowledge.
• Excellent communication and interpersonal skills.
• Reliable, punctual and detail oriented.
• Flexible to work additional shifts in Worcester area.

Responsibilities

• Maintain a highly visible security presence in-store.
• Deter theft, fraud, stock loss and anti-social behaviour.
• Conduct regular patrols of the store and surrounding areas.
• Respond to incidents and emergencies.
• Complete accurate incident reports promptly.
• Support management with loss prevention initiatives.
• Deliver customer service and assist customers as needed.
• Monitor activity and report concerns per procedures.

Skills

Communication skills

Interpersonal skills

Observation and detail

Reliability and punctuality

Flexibility for shifts

Education

SIA Licence (Door Supervisor or Security Guarding)

Tools

CCTV systems

Incident reporting software

Mobile reporting devices

Job description

Maintain a highly visible and professional security presence within the store.

• Deter theft, fraud, stock loss, and anti-social behaviour.
• Conduct regular patrols of the store and surrounding areas.
• Respond effectively to incidents, emergencies, and security concerns.
• Complete accurate and detailed incident reports.
• Support store management with loss prevention initiatives.
• Deliver excellent customer service and assist customers where appropriate.
• Monitor suspicious activity and report concerns in accordance with site procedures.
• Ensure all security duties are carried out in line with company policies and client requirements.

About the Role

We are seeking a professional, reliable, and customer-focused Retail Security Officer to join our team at LIDL Evesham on a part-time basis, working Friday, Saturday, and Sunday each week.

This role is ideal for an experienced security professional who enjoys working in a fast-paced retail environment and understands the importance of balancing effective security with excellent customer service. In addition to the contracted hours at LIDL Evesham, additional overtime opportunities will be available across sites within the Worcester area for those looking to increase their earnings and gain exposure to a variety of retail locations., Valid SIA Door Supervisor or Security Guarding Licence.

• Previous retail security experience is essential.
• Strong understanding of loss prevention and crime reduction within a retail environment.
• Excellent communication and interpersonal skills.
• Ability to deal professionally with challenging situations and difficult individuals.
• Strong observation skills and attention to detail.
• Reliable, punctual, and committed to maintaining high standards.
• Flexible approach to working additional shifts within the Worcester area when available.

Technical Skills

The successful candidate must be confident using technology and digital reporting systems, including:

• Incident reporting and case management platforms.
• Mobile devices and tablets for reporting and communication.
• CCTV and security monitoring systems.
• Digital evidence collection and electronic report submission.
• Microsoft Outlook and other workplace communication tools.
• Internal compliance and security management systems.

What We're Looking For

We are looking for an experienced Retail Security Officer who is professional, approachable, and proactive. The successful candidate will understand the importance of customer engagement while maintaining a strong focus on safety, security, and loss prevention.

You will be capable of producing high-quality reports, using digital security systems confidently, and working effectively both independently and as part of a wider team.

Join our team at LIDL Evesham and help create a safe, secure, and welcoming environment for customers and colleagues while benefiting from additional overtime opportunities across Worcester.

Permanent part-time position.

• Fixed working pattern of Friday, Saturday, and Sunday.