Retail Security Officer

Mitie; Cromer; On-site; GBP 40,000 - 60,000; Full time

Job summary

A national security services provider in Cromer is seeking a Retail Security Officer to deliver exceptional customer service and ensure a safe shopping environment. Candidates should preferably hold an SIA licence, but training can be provided. The role includes conducting store patrols, utilising CCTV for crime prevention, and liaising with management and law enforcement. Various shifts are available, and benefits include contracted hours, annual leave, and development opportunities.

Benefits

Contracted hours

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training programme

Access to employee benefits including discounts and online GP services

Apprenticeship schemes

Progression and development opportunities

Paid breaks

Qualifications

• SIA licence is preferable but training can be provided.
• 5-year checkable employment/education history is required.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to reduce crime and stock loss.
• Liaise with store management and law enforcement.

Skills

Exceptional customer service

Surveillance skills

Communication skills

Education

Current SIA licence or SIA Certificates

Job description

Job Overview

Pay rate: £14.05

Various Shifts (to be discussed at interview)

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid