Retail Security Officer

Mitie Group plc.; Camden Town; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider is looking for a Retail Security Officer in Camden Town to deliver exceptional customer service while ensuring a safe shopping environment. The ideal candidate will have a current SIA licence or will receive training to obtain one. Responsibilities include conducting patrols, utilizing CCTV, and liaising with store management and police. Benefits include contracted hours, annual leave, and a comprehensive training programme.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Access to financial services and retail discounts

Progression and development opportunities

Paid breaks

Qualifications

• Full 5-year checkable employment/education history is essential.
• Ability to deter violence and public order offences.
• Must provide industry leading customer service.

Responsibilities

• Deliver industry leading customer service.
• Conduct patrols of the store.
• Liaise with police and crime partnerships.

Skills

Customer service

CCTV operations

Public safety

Education

Current SIA licence or SIA Certificates

Job description

Overview

Pay rate: £13.85ph

Various Shifts (to be discussed at interview)

Job Overview: Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid