Retail Security Lead – SIA-Licensed & Customer-Focused

Mitie Group plc.; Exeter; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Hourly rate £16.20

20% colleague discount

SIA licence renewal

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Job summary

Marks & Spencer in the United Kingdom is seeking a Security Officer to help create a safe, welcoming environment for customers and colleagues. You will stay calm under pressure, lead with professionalism, and protect people, stores and products while delivering great service.

You will be a visible, customer-focused presence, using store technology such as mobile reporting and body-worn cameras to support operations and incident management.

Qualifications

• 5-year checkable UK work history required.
• Customer-focused with calm under pressure.
• Experience using store technology and incident reporting is a plus.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Maintain visibility to deter theft and assist customers.
• Protect store, people and products while responding to incidents.
• Support incident management and store operations with professionalism.
• Collaborate with store colleagues to maintain high standards and safety.
• Adapt to changing situations to support the store.

Job description

Marks & Spencer in the United Kingdom is seeking a Security Officer to help create a safe, welcoming environment for customers and colleagues. You will stay calm under pressure, lead with professionalism, and protect people, stores and products while delivering great service.

You will be a visible, customer-focused presence, using store technology such as mobile reporting and body-worn cameras to support operations and incident management.