Retail Security & Customer Safety Officer

Mitie Cleaning & Hygiene Services; Leeds; Presencial; GBP 21.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

20% discount for colleagues

Company-funded SIA licence renewal

Share Incentive Plan

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Descripción de la vacante

Mitie Cleaning & Hygiene Services is hiring a Retail Security Officer for M&S across locations including York, Harrogate, Huddersfield, and Leeds areas. You will ensure a safe, welcoming environment, deter loss and respond to incidents while supporting store operations and customer service.

The role requires a calm, professional approach, strong communication, and a proactive mindset. A valid SIA licence is desirable but not essential, with opportunities to progress within a large facilities

Formación

• Excellent interpersonal and communication skills.
• Customer-focused approach with confident service delivery.
• Calm, professional demeanor under pressure and during incidents.

Responsabilidades

• Create a safe, welcoming and secure store environment for customers and colleagues.
• Prevent loss, respond to incidents and protect store assets.
• Use store technology and reporting tools to support operations.

Conocimientos

Strong communication

Customer service

Calm under pressure

Professional appearance

Proactive mindset

Team player

Descripción del empleo

Mitie Cleaning & Hygiene Services is hiring a Retail Security Officer for M&S across locations including York, Harrogate, Huddersfield, and Leeds areas. You will ensure a safe, welcoming environment, deter loss and respond to incidents while supporting store operations and customer service.

The role requires a calm, professional approach, strong communication, and a proactive mindset. A valid SIA licence is desirable but not essential, with opportunities to progress within a large facilities