Customer-Focused Retail Security Officer (Yorkshire & Lincolnshire)

Mitie Group plc.; Lincoln; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

20% colleague discount

Company-funded SIA licence renewal

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Job summary

Mitie Group plc. is seeking a Retail Security Officer for M&S in Lincoln and surrounding areas. You’ll help create a safe, welcoming store environment by staying vigilant, delivering professional service and protecting customers, colleagues and products.

In this fast-paced role you’ll be a visible presence, respond to incidents, deter loss and use store technology and body-worn cameras to support operations. You’ll stay calm under pressure and work as part of a supportive team.

Qualifications

• Previous security experience is preferred.
• A valid SIA licence is desirable, although not essential.
• Strong communication and interpersonal skills.
• Calm, confident and professional approach.

Responsibilities

• Deter loss and respond to incidents to protect stores, people and products.
• Use store technology and body-worn cameras to support operations.
• Provide professional customer service while aiding colleagues.
• Stay calm under pressure and act professionally in challenging situations.

Skills

Customer service

Communication skills

Calm under pressure

Decision making

Team player

Proactive mindset

Job description

Mitie Group plc. is seeking a Retail Security Officer for M&S in Lincoln and surrounding areas. You’ll help create a safe, welcoming store environment by staying vigilant, delivering professional service and protecting customers, colleagues and products.

In this fast-paced role you’ll be a visible presence, respond to incidents, deter loss and use store technology and body-worn cameras to support operations. You’ll stay calm under pressure and work as part of a supportive team.