Retail Sales & Merchandising Associate

URBN Urban Outfitters, Inc.; Newcastle upon Tyne; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Private Medical Insurance

Employee Discounts

Season ticket loan

Cycle to work scheme

Continued development

Job summary

URBN Urban Outfitters, Inc. in Newcastle upon Tyne is seeking a store associate to deliver a positive, friendly customer experience and uphold our VIBE philosophy. You will engage customers, support peers, and help ensure a welcoming store environment that reflects the URBN brand.

The role emphasizes customer service, teamwork, and adherence to store standards, with opportunities to participate in training and development and contribute to merchandising and display initiatives.

Qualifications

• Strong communication skills.
• Previous experience in a retail environment is preferred.
• Awareness of the Urban Outfitters brand and its local market appeal.

Responsibilities

• Deliver a positive, friendly customer experience through conversation and service.
• Enhance the VIBE by focusing on customers during peak hours.
• Provide a store experience aligned with mystery shop standards.

Skills

Strong communication skills

Retail experience

Brand awareness URBN

Job description

URBN Urban Outfitters, Inc. in Newcastle upon Tyne is seeking a store associate to deliver a positive, friendly customer experience and uphold our VIBE philosophy. You will engage customers, support peers, and help ensure a welcoming store environment that reflects the URBN brand.

The role emphasizes customer service, teamwork, and adherence to store standards, with opportunities to participate in training and development and contribute to merchandising and display initiatives.