Retail Sales & Brand Experience Advocate

Urban Outfitters; Newcastle upon Tyne; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Private Medical Insurance

URBN employee discount up to 40%

Season ticket loan

Cycle to work scheme

Continued development

Job summary

Urban Outfitters in Newcastle upon Tyne is seeking a Retail Associate to support the store management team and help foster a vibrant customer experience in line with the VIBE philosophy.

The role emphasizes friendly service, product knowledge, and teamwork. You will assist in training peers, handle stock and merchandising tasks, and ensure presentation meets brand standards, contributing to a positive store atmosphere.

Qualifications

• Experience in a retail environment.
• Awareness of Urban Outfitters brand and local market appeal.
• Strong communication skills.

Responsibilities

• Deliver a positive, friendly customer experience and engage customers.
• Support store management in upholding the VIBE philosophy and mystery shop standards.
• Assist in training and development of peers and participate in department meetings.
• Maintain stock, merchandising, and store presentation in line with brand guidelines.

Skills

Retail experience

Brand awareness

Communication skills

Job description

Urban Outfitters in Newcastle upon Tyne is seeking a Retail Associate to support the store management team and help foster a vibrant customer experience in line with the VIBE philosophy.

The role emphasizes friendly service, product knowledge, and teamwork. You will assist in training peers, handle stock and merchandising tasks, and ensure presentation meets brand standards, contributing to a positive store atmosphere.