VIBE-Driven Retail Sales Associate

URBN Urban Outfitters, Inc.; Milton Keynes; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance Program

Gym membership discount

Private Medical Insurance

40% employee discount at URBN brands

Season ticket loan

Cycle to work scheme

Learning and development opportunities

Job summary

URBN Urban Outfitters, Inc. in Milton Keynes is seeking a friendly store team member to deliver excellent customer service and uphold the VIBE philosophy. The role focuses on engaging customers, maintaining brand standards, and supporting peers in daily operations.

There is emphasis on teamwork, communication, and participation in training activities to develop store excellence and customer satisfaction in a dynamic retail environment.

Qualifications

• Previous experience in a retail environment is not required.

Responsibilities

• Deliver a positive, friendly customer experience through conversation and service.
• Contribute to the store's VIBE by prioritising customers during peak hours.
• Maintain a store environment that reflects brand standards and mystery shop criteria.
• Support peers and act as a positive role model within the team.
• Assist in the training and development of peers.

Skills

Strong communication skills

Customer service mindset

Job description

URBN Urban Outfitters, Inc. in Milton Keynes is seeking a friendly store team member to deliver excellent customer service and uphold the VIBE philosophy. The role focuses on engaging customers, maintaining brand standards, and supporting peers in daily operations.

There is emphasis on teamwork, communication, and participation in training activities to develop store excellence and customer satisfaction in a dynamic retail environment.