Retail Sales Associate - Experience-Driven, Omni-Channel

URBN; Greater London; In loco; GBP 23.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discount: URBN brands

Life Leave

Employee assistance program

Private medical insurance

Season ticket loan

Descrizione del lavoro

URBN's Anthropologie is hiring at Brent Cross Shopping Centre in London. You will engage customers with personalised conversations, suggest products, and provide seamless omni-channel service while maintaining the store's visual standards.

The role emphasises strong communication, teamwork, and knowledge sharing to enhance customer experience and drive store performance. Prior retail exposure and brand awareness are valued, with perks including staff discounts and wellness benefits.

Competenze

• Previous experience in a retail environment is helpful.
• Strong communication skills are essential.
• Awareness of the Anthropologie brand and appeal to the local market.

Mansioni

• Customer connection: initiate genuine conversation to engage with customers in a personalised way.
• Selling Culture: support selling environment and share product suggestions.
• Omni-Channel Service: provide frictionless customer experience using technology to transact and place orders.
• Teamwork: build productive relationships with peers and help others.
• Share Knowledge: learn and share product knowledge and trends.
• Store operations: maintain visual and operational standards and supports stock flow.

Conoscenze

Customer service

Communication

Teamwork

Sales experience

Retail knowledge

Strumenti

POS system

Descrizione del lavoro

URBN's Anthropologie is hiring at Brent Cross Shopping Centre in London. You will engage customers with personalised conversations, suggest products, and provide seamless omni-channel service while maintaining the store's visual standards.

The role emphasises strong communication, teamwork, and knowledge sharing to enhance customer experience and drive store performance. Prior retail exposure and brand awareness are valued, with perks including staff discounts and wellness benefits.