Guest Experience & Styling Specialist

URBN Urban Outfitters, Inc.; Greater London; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance

Gym discount

Private Medical Insurance

URBN employee discount

Season ticket loan

Cycle to work

Development support

Job summary

URBN Urban Outfitters, Inc. seeks a Customer Experience Associate for Anthropologie at Brent Cross, London. You will engage customers with personalised conversations, support selling culture, and provide seamless Omni-Channel service across the store while collaborating with the team.

The role emphasises strong communication, brand awareness, and helping maintain visual standards and stock flow within a fast-paced retail environment.

Qualifications

• Previous experience in a retail environment – not a must.
• An awareness of the Anthropologie brand and its appeal to the local market.
• Strong communication skills.

Responsibilities

• Customer connection and personalised engagement with customers.
• Sell culture by connecting with customers and suggesting products.
• Provide frictionless Omni-Channel service and assist with sizes/colors and orders.
• Collaborate with team and share product knowledge.
• Maintain store visuals and merchandising updates.

Skills

Retail experience

Communication skills

Brand awareness

Job description

URBN Urban Outfitters, Inc. seeks a Customer Experience Associate for Anthropologie at Brent Cross, London. You will engage customers with personalised conversations, support selling culture, and provide seamless Omni-Channel service across the store while collaborating with the team.

The role emphasises strong communication, brand awareness, and helping maintain visual standards and stock flow within a fast-paced retail environment.