Retail Sales Associate — Elevate the VIBE & Train Peers

Urban Outfitters; Newcastle upon Tyne; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Life Leave

EAP

Gym discount

Private medical

Employee discount

Season ticket loan

Cycle to work

Development

Job summary

Urban Outfitters in Newcastle upon Tyne is seeking a proactive team member to support store management and uphold the VIBE philosophy. You will engage customers, assist in training peers and ensure smooth tills, shipments, and fitting room processes.

The role emphasizes merchandising, stock accuracy and a positive store environment. Strong communication and brand awareness are valued in this UK retail setting.

Qualifications

• Previous experience in a retail environment – not a must.
• Awareness of the Urban Outfitters brand and its local market appeal.
• Strong communication skills.

Responsibilities

• Deliver a positive, friendly customer experience through conversation and service.
• Contribute to the store VIBE by staying focused on customers during peak hours.
• Uphold company standards and act as a positive role model to peers.
• Assist in training and development of peers.
• Demonstrate proficiency in tills, shipments, and fitting room guidelines.
• Support merchandising, stock levels and display projects.
• Participate in weekly tasks and adhere to health and safety regulations.

Skills

Retail experience

Communication skills

Brand awareness

Job description

Urban Outfitters in Newcastle upon Tyne is seeking a proactive team member to support store management and uphold the VIBE philosophy. You will engage customers, assist in training peers and ensure smooth tills, shipments, and fitting room processes.

The role emphasizes merchandising, stock accuracy and a positive store environment. Strong communication and brand awareness are valued in this UK retail setting.