Retail Sales Associate: Elevate Customer Experience & VIBE

URBN Urban Outfitters, Inc.; Newcastle upon Tyne; Hybrid; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Employee Assistance program

Private Medical Insurance

Up to 40% employee discount at URBN品牌

Discount off external gym memberships

Season ticket loan

Cycle to work scheme

Structured development and learning

Job summary

URBN Urban Outfitters, Inc. in Newcastle upon Tyne is seeking a part-time Retail Associate to engage customers, uphold brand standards, and support store operations.

You’ll help maintain a welcoming store environment, assist in merchandising, and participate in team discussions to foster the VIBE and customer experience. The role emphasizes friendly service, product knowledge, and collaborative teamwork during prime selling hours.

Qualifications

• Previous experience in a retail environment – a must.
• Awareness of the Urban Outfitters brand and its local appeal.
• Strong communication skills are required.

Responsibilities

• Provide a positive, friendly customer experience through conversation and service.
• Support in-store operations including tills, shipments, and fitting room guidelines.
• Participate in training and development of peers and contribute to team meetings.
• Maintain merchandising and store cleanliness; keep floor stocked and displays updated.

Skills

Retail experience

Strong communication

Job description

URBN Urban Outfitters, Inc. in Newcastle upon Tyne is seeking a part-time Retail Associate to engage customers, uphold brand standards, and support store operations.

You’ll help maintain a welcoming store environment, assist in merchandising, and participate in team discussions to foster the VIBE and customer experience. The role emphasizes friendly service, product knowledge, and collaborative teamwork during prime selling hours.