VIBE-Focused Retail Sales & Guest Experience Associate

Urban Outfitters Europe; Newcastle upon Tyne; On-site; GBP 1,102,000 - 1,515,000; Part time

Benefits offered by this job

Employee Discounts of URBN brands up 0

Employee Assistance program

Private Medical Insurance

Gym membership discount

Season ticket loan

Cycle to work scheme

Continued development

Up to 40% employee discount

Job summary

Urban Outfitters Europe in Newcastle upon Tyne is seeking a part-time retail assistant to support the store team and uphold the VIBE philosophy.

You will deliver a friendly customer experience, assist with merchandising and training peers, and contribute to a positive, engaging shopping environment while showcasing the Urban Outfitters brand standards; hours are Mon-Fri 9am-2pm with immediate start and staff discounts.

Qualifications

• Previous experience in a retail environment – a must.
• An awareness of the Urban Outfitters brand and its appeal to the local market.
• Strong communication skills.

Responsibilities

• Deliver a positive, friendly experience by engaging the customer through conversation and service.
• Enhance the VIBE by focusing on customers and not on projects during prime time selling hours.
• Provide a store experience that reflects the Company’s mystery shop standards.
• Contribute to the overall VIBE in the store by being positive, respectful and helpful to others.
• Uphold Company standards and act as a positive role model to peers.
• Work productively within the team and take initiative to work with others toward a common, collaborative goal.
• Assist in the training and development of peers.
• Communicate positively and effectively with peers.
• Actively participate in daily and department meetings.
• Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines).
• Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised.
• Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs).
• Exhibit awareness of loss prevention guidelines and comply with all inventory control measures.
• Always adhere to company health & safety regulations.
• Uphold store merchandising and cleanliness standards.
• Ensure that merchandise is ticketed and the sales floor is well stocked.
• Support sales by assisting in merchandising and display projects.
• Exhibit a familiarity with current product and trend awareness.

Skills

Retail experience

Brand awareness

Communication skills

Job description

Urban Outfitters Europe in Newcastle upon Tyne is seeking a part-time retail assistant to support the store team and uphold the VIBE philosophy.

You will deliver a friendly customer experience, assist with merchandising and training peers, and contribute to a positive, engaging shopping environment while showcasing the Urban Outfitters brand standards; hours are Mon-Fri 9am-2pm with immediate start and staff discounts.