Sales Associate — Inspire VIBE, Train Peers, Elevate Merch

URBN; Newcastle upon Tyne; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Employee assistance program

Up to 40% URBN employee discount

Season ticket loan

Cycle to work scheme

Structured development & training

Job summary

URBN in Newcastle upon Tyne is seeking a part-time Retail Associate to support daily store operations and deliver a positive customer experience. The role requires engaging customers, maintaining brand standards, and contributing to a friendly store atmosphere.

Applicants should have prior retail experience or strong interest in URBN brands, with good communication skills and teamwork. The position offers a part-time schedule, immediate start, and opportunities for development.

Qualifications

• Prior retail experience is preferred.
• Strong communication and interpersonal skills.
• Understanding of URBN brands and their local market appeal.

Responsibilities

• Deliver a positive, friendly customer experience through conversation and service.
• Support store management in maintaining the VIBE philosophy and brand standards.
• Assist in training and developing peers and participating in team meetings.
• Demonstrate proficiency with tills, shipments, fitting room guidelines and stock handling.
• Keep merchandising and store cleanliness to reflect current product trends.

Skills

Customer service

Communication

Teamwork

Job description

URBN in Newcastle upon Tyne is seeking a part-time Retail Associate to support daily store operations and deliver a positive customer experience. The role requires engaging customers, maintaining brand standards, and contributing to a friendly store atmosphere.

Applicants should have prior retail experience or strong interest in URBN brands, with good communication skills and teamwork. The position offers a part-time schedule, immediate start, and opportunities for development.