Retail Sales Associate — Elevate Experience + 40%

Urban Outfitters; Cheltenham; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Gym discount

Private medical insurance

URBN employee discount

Season ticket loan

Cycle to work scheme

Learning & development

Job summary

Urban Outfitters in Cheltenham is seeking a friendly retail team member to support the store management in delivering an engaging shopping experience. You’ll help uphold the VIBE philosophy and brand standards while assisting customers and peers.

This role emphasizes teamwork, product knowledge, and strong communication, with weekend shifts. You’ll contribute to merchandising, stock control, and learning opportunities within URBN Brands, including employee discounts and wellbeing perks.

Qualifications

• Previous experience in a retail environment is not required.
• Awareness of the Urban Outfitters brand and local market appeal.
• Strong communication skills with customers and peers.
• Weekend availability is desirable.

Responsibilities

• Deliver a positive, friendly experience by engaging customers through conversation and service.
• Contribute to the VIBE by focusing on customers during peak hours.
• Uphold store merchandising and cleanliness standards.
• Support peers and participate in daily team meetings.

Skills

Customer service

Strong communication

Teamwork

Weekend availability

Job description

Urban Outfitters in Cheltenham is seeking a friendly retail team member to support the store management in delivering an engaging shopping experience. You’ll help uphold the VIBE philosophy and brand standards while assisting customers and peers.

This role emphasizes teamwork, product knowledge, and strong communication, with weekend shifts. You’ll contribute to merchandising, stock control, and learning opportunities within URBN Brands, including employee discounts and wellbeing perks.