Retail Sales Associate — Elevate the Customer Experience

Urban-Outfitters-7e13a49d; Newcastle upon Tyne; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee Assistance program

Private Medical Insurance for eligible

Up to 40% employee discount at URBN Br

Season ticket loan

Cycle to work scheme

Structured development and learning

Job summary

Urban Outfitters in Newcastle is seeking a Store Associate to support the store team in delivering a welcoming, service-driven experience. You will uphold the VIBE philosophy, assist in training peers, and maintain merchandising standards, tills accuracy, and stock flow.

The role emphasizes strong communication, familiarity with the brand, and willingness to work flexible weekend shifts in a dynamic retail environment.

Qualifications

• Retail experience preferred.
• Familiarity with Urban Outfitters brand and local market.
• Strong communication skills.

Responsibilities

• Deliver a positive, friendly customer experience through conversation and service.
• Support the store environment to reflect the VIBE philosophy and training peer-to-peer development.
• Demonstrate knowledge of tills, shipments, fitting room guidelines, and daily tasks.
• Assist in training and development of peers and participate in daily/department meetings.
• Maintain merchandising and display standards, restock, ticketing, and awareness of stock control.

Skills

Retail experience

Brand awareness

Communication skills

Job description

Urban Outfitters in Newcastle is seeking a Store Associate to support the store team in delivering a welcoming, service-driven experience. You will uphold the VIBE philosophy, assist in training peers, and maintain merchandising standards, tills accuracy, and stock flow.

The role emphasizes strong communication, familiarity with the brand, and willingness to work flexible weekend shifts in a dynamic retail environment.