Retail Sales Associate — Build VIBE, Style & Service

Urban Outfitters; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Gym discount

Private Medical Insurance

Employee discount

Season ticket loan

Cycle to work scheme

Continued development

Job summary

Urban Outfitters in Manchester is seeking a store associate to support the management team in creating a vibrant, customer-focused environment that reflects the VIBE philosophy and the brand’s Peers Training Peers approach.

You will engage customers with friendly service, contribute to merchandising and daily store operations, and work with the team to drive sales while upholding company standards and health and safety guidelines.

Qualifications

• Experience in retail is beneficial but not required.
• Knowledge of Urban Outfitters brand and local market appeal.
• Strong communication skills.

Responsibilities

• Deliver a positive, friendly experience by engaging customers.
• Enhance the VIBE by keeping focus on customers during peak hours.
• Provide a store experience reflecting mystery shop standards.
• Contribute to the VIBE by staying positive and helpful to others.
• Uphold company standards and act as a positive role model to peers.
• Assist in training and development of peers.

Skills

Retail experience

Brand awareness

Communication skills

Job description

Urban Outfitters in Manchester is seeking a store associate to support the management team in creating a vibrant, customer-focused environment that reflects the VIBE philosophy and the brand’s Peers Training Peers approach.

You will engage customers with friendly service, contribute to merchandising and daily store operations, and work with the team to drive sales while upholding company standards and health and safety guidelines.