VIBE Store Associate: Customer Experience & Team Growth

Urban Outfitters; Southampton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Discounts on URBN brands

Private Medical Insurance

Season ticket loan

Cycle to work scheme

Structured development

Job summary

Urban Outfitters Southampton is seeking a friendly team member to support the store management in delivering a vibrant, customer-focused shopping environment. You will help reflect the VIBE philosophy, assist in training peers and ensure smooth daily operations.

Join a dynamic team at 54 Above Bar Street and enjoy URBN employee benefits, including store-wide discounts and a commitment to wellbeing and development. This role prioritizes guest experience, teamwork and brand presentation.

Qualifications

• Retail experience preferred but not required.
• Awareness of the Urban Outfitters brand and its local market appeal.
• Strong communication skills.

Responsibilities

• Deliver a positive, friendly experience by engaging the customer through conversation and service.
• Assist in training and development of peers and participate in daily department meetings.
• Demonstrate proficiency in tills, shipment tasks and fitting room guidelines; keep areas clean and organized.
• Maintain health and safety standards and follow inventory control measures.
• Support merchandising and display projects to reflect current product and trends.

Job description

Urban Outfitters Southampton is seeking a friendly team member to support the store management in delivering a vibrant, customer-focused shopping environment. You will help reflect the VIBE philosophy, assist in training peers and ensure smooth daily operations.

Join a dynamic team at 54 Above Bar Street and enjoy URBN employee benefits, including store-wide discounts and a commitment to wellbeing and development. This role prioritizes guest experience, teamwork and brand presentation.