VIBE-Driven Retail Sales Associate

Urban Outfitters; Grays; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Gym membership discount

Private medical insurance

URBN brand employee discount

Season ticket loan

Cycle to work scheme

Training & development

Job summary

Urban Outfitters in Grays, Essex is seeking a retail associate to support store management and deliver a vibrant, customer-focused experience. You will engage customers, uphold the VIBE, and assist in training peers while maintaining stock, tills, and merchandising standards.

The role emphasizes teamwork, communication, and adherence to safety and loss prevention guidelines, with opportunities to contribute to weekly tasks and store projects.

Qualifications

• Previous experience in a retail environment.
• An awareness of Urban Outfitters brand and its appeal to the local market.
• Strong communication skills.

Responsibilities

• Engage customers with conversation and service to deliver a positive experience.
• Enhance the VIBE by prioritising customers during peak hours.
• Reflect company mystery shop standards in store experience.
• Be a positive role model and uphold company standards.
• Work productively with the team and take initiative to collaborate.
• Assist in training and development of peers.
• Demonstrate proficiency in tills, shipment tasks, and fitting room guidelines.
• Help process new shipments and keep receiving/back stock clean and organized.
• Support in weekly tasks such as markdowns, re-tickets, transfers and RTVs.
• Adhere to loss prevention guidelines and health & safety regulations.
• Maintain store merchandising and ensure stock is well displayed.

Skills

Retail experience

Brand awareness

Communication skills

Job description

Urban Outfitters in Grays, Essex is seeking a retail associate to support store management and deliver a vibrant, customer-focused experience. You will engage customers, uphold the VIBE, and assist in training peers while maintaining stock, tills, and merchandising standards.

The role emphasizes teamwork, communication, and adherence to safety and loss prevention guidelines, with opportunities to contribute to weekly tasks and store projects.