Retail Sales Assistant

Machine Mart Ltd; Wolverhampton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff Discounts

Healthcare Cash plans

Company pension scheme

Life Cover

Access to Retail Trust wellbeing hub

Discounts on high street & online брен

Role specific training and development

Internal promotion opportunities

Paid Breaks

Free Tea & Coffee

Job summary

Machine Mart Ltd in Wolverhampton is seeking a friendly, customer-focused salesperson to join a small team of 4–6 staff. You will be committed to delivering a great customer experience, explaining technical equipment in an understandable way, and building rapport with customers.

This role involves working up to 45 hours per week, hitting sales targets, and offering honest advice. Full training and staff discounts, pension, life cover, and other employee benefits are provided.

Qualifications

• Experience selling technical products to customers.
• Experience in a retail customer service environment.
• Proven track record dealing with customers.
• Knowledge of our product range preferred.
• Strong accuracy and numeracy skills.
• Basic computer literacy required.
• Self-motivated with a can-do attitude.

Responsibilities

• Deliver a great customer experience.
• Explain technical equipment in an understandable way.
• Commitment to offering honest advice and building rapport with customers.
• Exceed customer expectations and assist in choosing the right products.
• Contribute to achieving sales targets as part of a team.

Skills

Selling tech products

Retail experience

Customer handling

Product range knowledge

Accuracy & numeracy

Computer literacy

Self-motivation

Can-do attitude

Job description

What you'll be doing:

• You'll be joining a small team of between 4 - 6 members of staff
• You'll be committed to delivering a great customer experience
• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• You'll be explaining technical equipment in an understandable manner
• You'll be committed to offering honest advice and building a rapport with customers
• You'll ensure that you exceed our customers' expectations and reassure them when they're bewildered by choice
• You'll be working hard as part of the team in achieving challenging sales targets

What you'll need - skills and experience:

• You'll have previous experience in selling technical products to customers
• You'll have experience in a retail customer service orientated environment
• You'll have previous experience in dealing with customers
• You'll have practical experience / knowledge of some or all of our product range
• You'll possess strong accuracy and numeracy skills
• You'll possess basic computer literacy
• You'll be self motivated and have a can-do attitude

What you'll get in return for your commitment:

• Staff Discounts
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee