Assistant Store Manager

Allscreens Nationwide Ltd; West of England; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Staff discounts

Pension scheme

Life cover

Retail Trust access

Brand discounts

Training and development

Internal promotion

Tea & coffee

Job summary

Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment for the public and trade customers. You will share responsibility for the day-to-day running of the store with the Store Manager and lead a small team.

Working up to 45 hours per week, you will motivate your team to deliver great customer service and hit challenging sales targets, while building rapport with customers and offering honest advice.

Qualifications

• Experience in retail customer service or sales
• Supervisory or junior management in retail/field sales
• Knowledge of our product range
• Proven ability to sell our products
• Proven ability to meet sales targets
• Confident, enthusiastic team player
• Accuracy, numeracy and basic computer literacy
• Self-motivated with a can-do attitude

Responsibilities

• Share responsibility for day-to-day store running with Store Manager
• Co-manage a small team of 4–6 staff
• Work up to 45 hours per week with OT paid or TOIL
• Motivate team to deliver great customer experience and hit sales targets
• Build rapport with customers and offer honest advice

Skills

Retail leadership

Customer service

Sales targets

Team supervision

Numeracy

Computer literacy

Self-motivation

Co-leadership

Job description

• Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store
• You’ll be leading by example, co-managing a small team of between 4 - 6 members of staff
• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets
• With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice

What you’ll need - skills and experience:

• Proven experience in a retail customer service orientated or sales environment
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment
• You’ll have practical experience / knowledge of some or all of our product range
• Proven ability to sell some or all of our product range
• Proven ability to deliver excellent customer service to all of our customers
• Proven experience in achieving sales targets
• You’ll be a confident, enthusiastic team player
• Your personal skills should include accuracy and numeracy as well as basic computer literacy
• You’ll possess a high degree of self motivation and a can-do attitude
• You’ll demonstrate a desire to succeed both individually and as co-leader of the team

What you’ll get in return for your commitment:

• Staff Discounts
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100`s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Free Tea & Coffee

About The Company

Where you’ll be working:

Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk