Assistant Store Manager

Career Choices Dewis Gyrfa Ltd; Carlisle; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Staff Discounts

Company pension scheme

Life Cover

Retail Trust access

Job summary

Machine Mart in Carlisle is seeking a retail supervisor to help run the store alongside the Store Manager. You will co-manage a small team of 4–6 staff, motivate the team to deliver excellent customer service and hit challenging sales targets.

You will build rapport with customers, offer honest advice, and guide them through our product range while maintaining accuracy and a positive, can-do attitude. This role is on-site with up to 45 hours per week and benefits including staff discounts and

Qualifications

• Proven experience in a retail customer service orientated or sales environment
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment
• Knowledge of our product range and ability to sell parts to customers
• Proven ability to deliver excellent customer service and achieve sales targets
• Confident, enthusiastic team player with numeracy and basic computer skills
• Self-motivated with a can-do attitude and desire to lead a team

Responsibilities

• Shared responsibility for the day to day running of the store with the Store Manager
• Co-manage a small team of 4–6 staff
• Motivate the team to deliver a great customer experience and meet sales targets
• Build rapport with customers and reassure them when they're unsure what to choose

Job description

• Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store
• You will be working up to 45 hours per week
• all extra time worked is paid or can be taken as time off in lieu
• You’ll be leading by example, co-managing a small team of between 4 - 6 members of staff
• You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets
• With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice What you’ll need
• skills and experience:
• Proven experience in a retail customer service orientated or sales environment
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment
• You’ll have practical experience / knowledge of some or all of our product range
• Proven ability to sell some or all of our product range
• Proven ability to deliver excellent customer service to all of our customers
• Proven experience in achieving sales targets
• You'll be a confident, enthusiastic team player
• Your personal skills should include accuracy and numeracy as well as basic computer literacy
• You’ll possess a high degree of self motivation and a can-do attitude
• You’ll demonstrate a desire to succeed both individually and as co-leader of the team Benefits What you’ll get in return for your commitment:
• Staff Discounts
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform
• offering a 24-hour helpline for a variety of support services
• Discounts on 100s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Free Tea & Coffee About The Company Where you’ll be working: Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers.

With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.

For further information on our company and our product range, visit our website: www.machinemart.co.uk

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).