Retail Sales Advisor

ScS Upholstery plc; Wednesbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prominent retail company is seeking a part-time Retail Sales Advisor in Wednesbury. This role involves welcoming customers, assisting with their furniture choices, and ensuring an excellent in-store experience. Successful candidates will work approximately 24 hours a week across three days, including weekends, and will enjoy competitive hourly rates along with guaranteed commission. Ideal candidates are energetic team players who excel in customer service and have a passion for delivering a five-star experience.

Benefits

Competitive hourly rate

Guaranteed commission

Employee benefits platform

33 days holiday

Colleague discount

Pension scheme

Access to virtual GP

Qualifications

• Experience in a customer-facing role is preferred.
• Ability to build strong relationships.
• Sales experience is an advantage but not necessary.

Responsibilities

• Welcome customers and assist with finding furniture.
• Complete customer orders and finance applications.
• Deliver personal sales and meet KPIs.
• Maintain showroom appearance and safety.

Skills

Sales driven

Customer service

Team player

Strong work ethic

Flexibility in shift patterns

Job description

Retail Sales Advisor - Part Time

Department: Retail

Employment Type: Part Time

Location: Wednesbury Junction 9

Reporting To: Deputy Store Manager

Compensation: £9.74 - £12.21 / hour

Description

What’s the opportunity?

As part of the Retail team, you’ll be based within our store in Gallagher Retail Park in Wednesbury welcoming customers in and talking to them about our gorgeous furniture.

This role would be working 24 hours per week over 3 days including weekends

What does the role involve?

• Welcome customers into the store and support them in finding the perfect piece of furniture for their home
• Accurately complete customer orders and process finance applications
• Accountable for delivering personal sales and KPIs
• Work within the team to deliver a 5 star customer experience
• Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
• Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
• Continuously develop and maintain knowledge on all ScS products and services
• Undertake, as required, other duties in keeping with the general nature of the role

What’s in it for you?

• Hourly rate of £9.74- £12.21 with a realistic OTE of £30K pro rata per year.
• In this store, our Retail Sales Advisors earn on average £800 - £1200 pro rata per month on top of their basic salary although there’s no limit on how much you can earn
• Guaranteed commission of £400 pro rata per month in your first three months
• Competitions and incentives
• 33 days holidays including bank holidays
• Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
• Colleague Discount
• Long service awards
• Enhanced Maternity, Paternity and Adoption Leave
• Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
• Virtual GP – Access to a GP service 24/7
• Salary finance scheme
• Pension Scheme
• Death in Service
• Lifessurance

Who are we looking for?

The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!

We’re looking for the following qualities

• Sales driven with a passion for driving a 5 star customer experience
• Experience within a customer facing role
• A real people person – the ability to build strong relationships with our customers and colleagues
• A team player
• Flexibility to work shift patterns
• Strong work ethic, resilient, self-starter and a can do attitude