Retail Optics Assistant – Customer Care & Training

Boots Group; Tamworth; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts for you

Career development opportunities

Enhanced parental leave benefits

Flexible benefits scheme

Job summary

Boots Opticians is seeking a Retail Assistant to be the first and last point of contact for customers on the shop floor, helping them find eyewear solutions and supporting pre-screening activities.

You will join our in-store team, take part in the Step Into Optics training programme, and perform dispensing, eye-tests support, repairs, and day-to-day store operations.

We value customer care, learning and flexibility, with opportunities for career development and a comprehensive benefits package.

Qualifications

• Passion for customer care.
• Desire to learn.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer care

Willingness to learn

Job description

Boots Opticians is seeking a Retail Assistant to be the first and last point of contact for customers on the shop floor, helping them find eyewear solutions and supporting pre-screening activities.

You will join our in-store team, take part in the Step Into Optics training programme, and perform dispensing, eye-tests support, repairs, and day-to-day store operations.

We value customer care, learning and flexibility, with opportunities for career development and a comprehensive benefits package.