Eyewear Retail Assistant - Optics & Customer Care

Boots Uk; West Down; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts for you &

Job summary

Boots Opticians in the United Kingdom seeks a Retail Assistant to be the first and last point of contact for customers, helping them find the right eyewear and services on the shop floor. You will build strong relationships by listening to needs and guiding choices.

The role includes training through the Step Into Optics programme, involvement in eye-tests support and dispensing tasks, plus aftercare and administrative duties. A great team awaits.

Qualifications

• Passion for customer care.
• Desire to learn.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.

Skills

Customer care

Desire to learn

Job description

Boots Opticians in the United Kingdom seeks a Retail Assistant to be the first and last point of contact for customers, helping them find the right eyewear and services on the shop floor. You will build strong relationships by listening to needs and guiding choices.

The role includes training through the Step Into Optics programme, involvement in eye-tests support and dispensing tasks, plus aftercare and administrative duties. A great team awaits.