Retail Optics Assistant – EyeCare & Customer Service

Boots Uk; Camberley; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Quarterly bonus

Employee discounts

Career development opportunities

Leave pay and gift card

Flexible benefits scheme

Employee Assistance Programme

Job summary

Boots Opticians in the United Kingdom is seeking a Retail Assistant to be the first point of contact for customers on the shop floor, listen to needs, and recommend eyewear solutions. You will assist with pre-screening eye tests and help customers find the perfect eyewear while supporting aftercare and repairs.

You will develop your knowledge through our industry-leading training programme, join a team that values service, and enjoy generous staff discounts and career development opportunities.

Qualifications

• Passion for customer care.
• Desire to learn and develop skills in optics.

Responsibilities

• Greeting customers and understanding their needs to recommend eyewear solutions.
• Assisting with eye-tests pre-screening activities and dispensing prescriptions.
• Providing aftercare support including repairs and adjustments.
• Handling operational and admin tasks related to dispensing prescriptions.

Skills

Customer care

Willingness to learn

Job description

Boots Opticians in the United Kingdom is seeking a Retail Assistant to be the first point of contact for customers on the shop floor, listen to needs, and recommend eyewear solutions. You will assist with pre-screening eye tests and help customers find the perfect eyewear while supporting aftercare and repairs.

You will develop your knowledge through our industry-leading training programme, join a team that values service, and enjoy generous staff discounts and career development opportunities.