Retail Manager

Multiple retailer; Crawley; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading retailer in Crawley is looking for an experienced retail manager to drive sales, KPIs, and provide exceptional customer service. The role involves training and developing a team, making commercial decisions, and leading from the shop floor. Competitive salary up to £45,000 plus bonus and benefits.

Benefits

Competitive package

Every other weekend off

Opportunity to join a growing business

Qualifications

• Experience as a retail manager in a pacey, customer service-focused environment.
• Strong ability to drive KPIs and maintain high standards.
• Passionate people manager with excellent communication skills.

Responsibilities

• Fully accountable for the store to drive sales, KPIs and budgets.
• Train and develop the team and make commercial decisions to drive profit.
• Establish the store in the local market and maintain high customer service levels.
• Lead the team from the shop floor to deliver exceptional customer experiences.

Skills

Retail management experience

Customer service focus

Strong communication skills

Ability to drive KPIs

Job description

Overview

Salary: Up to £45,000 plus bonus and benefits

An exciting opportunity has arisen for an experienced retail manager to join a leading retailer in Crawley. This company is going from strength to strength and this is a truly unique opportunity for someone who is passionate about premium products and excellent customer service.

The role is fully accountable for your store to drive sales, KPIs and budgets. You will train and develop your team and make commercial decisions to drive profit and establish this store in the local market. You will maintain the highest levels of customer service and lead your team from the shop floor.

Responsibilities

• Fully accountable for the store to drive sales, KPIs and budgets.
• Train and develop the team and make commercial decisions to drive profit.
• Establish the store in the local market and maintain the highest levels of customer service.
• Lead the team from the shop floor to deliver exceptional customer experiences.

Qualifications

• Experience as a retail manager in a pacey, customer service‑focused environment.
• Strong ability to drive KPIs and maintain high standards.
• Passionate people manager with excellent communication skills and a track record of developing a team.

Benefits

• Competitive package: salary up to £45,000 plus bonus and benefits.
• As a manager you will get every other weekend off.
• Opportunity to join a growing business with a strong local presence.