Retail Lead (Service) Junction One Antrim

FashionUnited Group; Antrim; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Performance-based bonus

Generous employee discounts

Career advancement opportunities

Job summary

FashionUnited Group is seeking a Retail Lead at the NikeFactory Outlet Junction One in Antrim. In this role, you will provide exceptional consumer service while leading a team to deliver premium experiences. Responsibilities include coaching employees, managing daily business operations, and ensuring compliance with NIKE standards.

The ideal candidate will have retail experience, strong communication skills, and be flexible with scheduling. This position offers a competitive compensation package and employee discounts.

Qualifications

• Customer service and/or retail experience preferred.
• Ability to manage a team of peers.
• Effective communicator and brand ambassador.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours.

Responsibilities

• Deliver exceptional consumer service to provide a premium brand experience.
• Coordinate, coach, and motivate employees to achieve sales targets.
• Support daily business management including digital services and merchandising.
• Ensure compliance with NIKE standards and guidelines.

Skills

Customer service

Team management

Effective communication

Sales techniques

Flexibility

Job description

NikeFactory Outlet Junction One Antrim, is looking for a Retail Lead to join our team and provide world-class service to the consumer:

What you bring:

Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.

Our leads specialize in one business area but will support cross-functionally

1. COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
2. ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
3. CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.

What you get:

• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance-based bonus
• A supportive team that values
• A career at a company at the forefront of the sports and fashion industry.
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.
• Ability to manage a team of peers.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours 40, which will include day, evening, weekends, and/or holidays, based on department and store/company needs.

Want to know more about working at Nike Inc.?

Job Title:

Northern Ireland, United Kingdom of Great Britain and Northern Ireland