Retail Team Lead – Premium Service & Growth (Bonus)

NIKE, Inc.; Manor Park; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Performance-based bonus

Employee discounts

Brand-new Nike outfit

Job summary

Nike West London is seeking a Team Lead to provide world-class service and a premium brand experience to our consumers. You will coach and motivate a team, coordinating daily operations and maintaining an excellent work atmosphere while supporting store leadership to hit sales targets.

You will drive consumer experience across the sales floor, digital services, visual merchandising, and promotional campaigns, acting as a Nike brand ambassador and ensuring adherence to standards and

Qualifications

• Experience in lead roles within retail or customer-facing environments.
• Ability to coach and mentor teammates and manage a small team.

Responsibilities

• Provide world-class service and premium brand experience to consumers.
• Coordinate, coach, and motivate employees in your area while supporting store leadership.
• Support daily business operations to achieve sales targets across digital services, visual merchandising, and campaigns.
• Lead by example on the sales floor and ensure NIKE standards and guidelines are followed.
• Collaborate cross-functionally to drive consumer experience and store performance.

Skills

Team leadership

Customer service

Brand ambassador

Communication

Job description

Nike West London is seeking a Team Lead to provide world-class service and a premium brand experience to our consumers. You will coach and motivate a team, coordinating daily operations and maintaining an excellent work atmosphere while supporting store leadership to hit sales targets.

You will drive consumer experience across the sales floor, digital services, visual merchandising, and promotional campaigns, acting as a Nike brand ambassador and ensuring adherence to standards and