Retail Lead: Elite Customer Experience & Team Coach (Bonus + Discounts)

Nike; Penrith; Sur place; GBP 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Performance bonus

Diversity & Inclusion

Nike outfit

Résumé du poste

Nike Women Chelsea Kings Road is seeking a Retail Lead to deliver world-class service and a premium brand experience for our consumers on the sales floor. You will coordinate, coach and motivate the team while supporting the daily business to achieve sales targets including digital services, visual merchandising, and promotions.

As a brand ambassador, you will ensure Nike standards and guidelines are followed and work cross-functionally to deliver an exceptional athlete experience on the sales

Qualifications

• Customer service and/or retail experience preferred.
• Ability to manage a small team of peers.
• Effective communicator, brand ambassador, and collaborative teammate.
• Relocation support is not provided for this role.

Responsabilités

• Deliver world-class service and premium brand experience to consumers.
• Coordinate, coach, and motivate store staff while maintaining a positive work atmosphere.
• Support daily store operations to achieve sales targets including digital services and campaigns.
• Maintain NIKE standards and guidelines across the store.

Connaissances

Customer service

Team leadership

Communication

Sales techniques

Description du poste

Nike Women Chelsea Kings Road is seeking a Retail Lead to deliver world-class service and a premium brand experience for our consumers on the sales floor. You will coordinate, coach and motivate the team while supporting the daily business to achieve sales targets including digital services, visual merchandising, and promotions.

As a brand ambassador, you will ensure Nike standards and guidelines are followed and work cross-functionally to deliver an exceptional athlete experience on the sales