Retail Floor Leader: Customer Experience & Sales

Abercrombie & Fitch Co.; Glasgow; Hybrid; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Sales Bonus

Merchandise Discount

Flexible Schedule

Career Advancement

Associate Assistance Program

Brand Affiliate

Training & Development

Job summary

Abercrombie & Fitch Co. seeks a Part-time Key Lead at Buchanan Galleries in Glasgow to supervise floor operations and coach Brand Reps and Stock Associates. You will support daily sales through customer experience and team performance, with schedule flexibility including weekends.

Responsibilities include opening/closing routines, POS operation, omni-channel orders, product knowledge, visual displays, and inventory control while upholding brand culture and values.

Qualifications

• High school diploma or GED preferred.
• Retail experience (1+ year) preferred.
• Strong communication and customer service skills.

Responsibilities

• Perform opening and closing routines.
• Operate register/Point of Sale systems.
• Fulfill omni-channel orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Retail experience

Customer service

Communication skills

Team mindset

Education

High School Diploma

Job description

Abercrombie & Fitch Co. seeks a Part-time Key Lead at Buchanan Galleries in Glasgow to supervise floor operations and coach Brand Reps and Stock Associates. You will support daily sales through customer experience and team performance, with schedule flexibility including weekends.

Responsibilities include opening/closing routines, POS operation, omni-channel orders, product knowledge, visual displays, and inventory control while upholding brand culture and values.