Retail Floor Lead: Service, Merch & Ops

JDSports; West of England; Presencial; GBP 21.000 - 27.000; Jornada completa

Descripción de la vacante

JD Sports in the United Kingdom is seeking a store Supervisor to help run the shop floor, maintain brand standards, and support colleagues during shifts.

You will assist with opening/closing, cashing up, till operations, and ensure high levels of service and product presentation.

The role requires supervisory experience in fast-paced retail, strong communication, and a proactive, team-focused mindset.

Formación

• Previous supervisory or team-leader experience in fast-paced retail or customer-facing environments.
• Strong communication skills with the ability to guide and support colleagues on the shop floor.
• Excellent attention to detail with the ability to uphold high standards in service, presentation, and store operations.
• Strong interest in retail, solid product and trend awareness, and the ability to promote company values and behaviours.

Responsabilidades

• Deliver excellent customer service by supporting customers, resolving queries, and ensuring team presentation meets brand expectations.
• Support sales performance by monitoring service levels, using in-store devices to offer the full product range, and assisting with effective product placement.
• Maintain strong visual and operational standards by keeping the shop floor clean, organised, and aligned with brand standards and company expectations.
• Assist with daily operational duties including opening and closing procedures, cashing up, and supporting accurate till operations.

Conocimientos

Supervisory experience

Communication skills

Attention to detail

Retail knowledge

Descripción del empleo

JD Sports in the United Kingdom is seeking a store Supervisor to help run the shop floor, maintain brand standards, and support colleagues during shifts.

You will assist with opening/closing, cashing up, till operations, and ensure high levels of service and product presentation.

The role requires supervisory experience in fast-paced retail, strong communication, and a proactive, team-focused mindset.