Retail Floor Lead: Customer Experience & Sales Coach

ABERCROMBIE AND FITCH; United Kingdom; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Career Advancement Opportunities

Associate Assistance Program

Brand Affiliate Opportunity

Training & Development

Global Team culture

Job summary

Abercrombie & Fitch Co. is seeking a part-time Key Lead in the United Kingdom to act as Floor Supervisor, guiding Brand Reps and Stock Associates while driving sales and ensuring a quality in-store experience.

Responsibilities include opening/closing routines, operating POS, fulfilling Omni Channel orders, maintaining visual displays, and reporting insights to improve store performance. A strong customer focus and excellent communication are essential.

Qualifications

• Must have high school diploma or GED.
• Retail experience preferred (1 year).
• Strong communication and interpersonal skills are essential.
• Able to balance multiple tasks and be detail-oriented.

Responsibilities

• Open and close routines.
• Operate Point of Sale systems.
• Fulfill Omni Channel orders.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and uphold company values.

Skills

Customer focus

Communication skills

Interpersonal skills

Energetic and assertive

Education

High School Diploma/G.E.D.

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a part-time Key Lead in the United Kingdom to act as Floor Supervisor, guiding Brand Reps and Stock Associates while driving sales and ensuring a quality in-store experience.

Responsibilities include opening/closing routines, operating POS, fulfilling Omni Channel orders, maintaining visual displays, and reporting insights to improve store performance. A strong customer focus and excellent communication are essential.