Retail Fan Experience Associate

Fanaticscommerce; Greater London; On-site; GBP 21,000 - 28,000; Full time

Job summary

Fanatics Commerce is seeking a Retail Sales Associate to create exceptional fan experiences on the sales floor by greeting customers, offering personalized product recommendations, and maintaining top standards of presentation. You will act as a direct brand ambassador, reflecting Fanatics values on game days and events.

The role emphasizes delivering high-quality customer service, building product knowledge of Team and League inventories, and collaborating with teammates to maintain a cohesive

Qualifications

• Prior experience in retail or sales is preferred.
• Strong verbal communication and ability to engage a diverse fan base.
• Availability to work extended hours on game days and during events.

Responsibilities

• Greet fans and understand their needs to tailor recommendations.
• Provide personalized product suggestions to drive satisfaction and sales.
• Maintain high standards of store presentation and stockroom organization.
• Process sales transactions accurately using POS and uphold brand standards.

Skills

Retail experience

Customer service

Product knowledge

Team player

Job description

Fanatics Commerce is seeking a Retail Sales Associate to create exceptional fan experiences on the sales floor by greeting customers, offering personalized product recommendations, and maintaining top standards of presentation. You will act as a direct brand ambassador, reflecting Fanatics values on game days and events.

The role emphasizes delivering high-quality customer service, building product knowledge of Team and League inventories, and collaborating with teammates to maintain a cohesive