Sports Retail: Fan Experience Associate

Fanatics; Greater London; On-site; GBP 18,000 - 22,000; Full time

Job summary

Fanatics is hiring a Retail Sales Associate to create exceptional fan experiences on the sales floor. You will greet fans, tailor product recommendations, and maintain store presentation to reflect the Fanatics brand.

This role requires strong communication, the ability to work in a fast-paced environment, and a customer-first mindset. Availability on game days and events is preferred, with training provided to build deep knowledge of Team and League inventory.

Qualifications

• Experience in retail or customer-facing roles is preferred.
• Strong interpersonal and communication skills are essential.
• Able to work in a fast-paced environment and adapt to events.

Responsibilities

• Greet fans and provide personalized product recommendations to drive satisfaction and sales.
• Maintain high standards of store presentation and brand integrity on the sales floor.
• Process transactions accurately using POS and support stockroom organization.

Skills

Retail experience

Customer service

Communication

Job description

Fanatics is hiring a Retail Sales Associate to create exceptional fan experiences on the sales floor. You will greet fans, tailor product recommendations, and maintain store presentation to reflect the Fanatics brand.

This role requires strong communication, the ability to work in a fast-paced environment, and a customer-first mindset. Availability on game days and events is preferred, with training provided to build deep knowledge of Team and League inventory.