Fan Experiences Retail Associate

Fanatics Commerce; Liverpool; On-site; GBP 18,000 - 24,000; Full time

Job summary

Fanatics Commerce is seeking a Retail Sales Associate to greet fans, offer personalized product recommendations, and maintain brand standards on the sales floor. The role acts as a direct brand ambassador, delivering exceptional service during high-traffic game days and events.

You will build product knowledge of Team and League inventory, process transactions accurately using the Fanatics POS, and help keep the store clean, organized, and visually appealing while sustaining a positive,

Qualifications

• Prior retail or sales experience is preferred.
• Strong verbal communication and customer service skills.
• Able to work independently in a fast-paced environment.
• Willingness to work extended game-day hours and events.

Responsibilities

• Greet fans and provide personalized product recommendations.
• Process sales transactions accurately using the Fanatics POS.
• Maintain store presentation and stockroom organization to brand standards.
• Contribute to a positive team environment during events.

Skills

Retail experience

Customer service

Communication

Independent worker

Availability for game days

Tools

POS system

Job description

Fanatics Commerce is seeking a Retail Sales Associate to greet fans, offer personalized product recommendations, and maintain brand standards on the sales floor. The role acts as a direct brand ambassador, delivering exceptional service during high-traffic game days and events.

You will build product knowledge of Team and League inventory, process transactions accurately using the Fanatics POS, and help keep the store clean, organized, and visually appealing while sustaining a positive,