Retail Duty Manager — Lead & Drive Store Success

Heron Foods; Cleckheaton; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Discounts

Career growth

Wellbeing support

Recognition & rewards

Job summary

Heron Foods in Cleckheaton, West Yorkshire is seeking a Duty Manager to lead store operations and deliver excellent service.

You'll manage a team, ensure store is clean and well-stocked, resolve customer queries, drive sales, and act as keyholder when the Store Manager is away.

This role offers a practical, fast-paced environment with 27 hours per week and pay of £13 per hour, inclusive of management duty enhancement.

Qualifications

• Experience leading retail teams in fast-paced environments.
• Strong customer service orientation and problem solving.
• Ability to manage store operations and drive sales.

Responsibilities

• Lead and motivate the team to deliver results.
• Ensure high standards of customer service and resolve queries.
• Maintain a clean, well-presented, and stocked store.
• Drive sales and profitability by managing performance.
• Act as keyholder and cover store openings/closes when needed.

Skills

Retail leadership

Customer service

Team motivation

Store operations

Job description

Heron Foods in Cleckheaton, West Yorkshire is seeking a Duty Manager to lead store operations and deliver excellent service.

You'll manage a team, ensure store is clean and well-stocked, resolve customer queries, drive sales, and act as keyholder when the Store Manager is away.

This role offers a practical, fast-paced environment with 27 hours per week and pay of £13 per hour, inclusive of management duty enhancement.