Retail Duty Manager: Lead Service & Store Standards

The Range; Swansea; On-site; GBP 26,000 - 32,000; Full time

Job summary

The Range is recruiting a Duty Manager for our Swansea store. You will support the Store Manager and Deputies, coach frontline staff, and ensure outstanding customer service and store standards.

In this role you will oversee daily store operations, lead from the front, manage health and safety, stock presentation and compliance, and drive a positive, proactive team environment in a fast-paced retail setting.

Qualifications

• Must have previous retail supervisory, team leader or management experience.
• Strong customer service ethos with a proactive approach.
• Excellent communication and interpersonal skills.
• Able to organise and prioritise in a fast-paced environment.

Responsibilities

• Lead shop floor teams and ensure high service standards.
• Coach, develop and motivate colleagues; support induction and training.
• Maintain store standards, merchandising, stock flow and compliance.

Skills

Retail leadership

Customer service focus

Communication skills

Organisational skills

Team motivation

Job description

The Range is recruiting a Duty Manager for our Swansea store. You will support the Store Manager and Deputies, coach frontline staff, and ensure outstanding customer service and store standards.

In this role you will oversee daily store operations, lead from the front, manage health and safety, stock presentation and compliance, and drive a positive, proactive team environment in a fast-paced retail setting.