Retail Duty Manager - Lead Service & Standards

The Range; Oswestry; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

28 Days of Annual Leave

25% In-Store Discount

Staff discounts across retailers

Internal promotion focus

Personal development

Job summary

The Range is seeking an experienced Duty Manager in Oswestry to oversee daily store operations and lead a team on the shop floor. You will ensure outstanding customer service, maintain merchandising standards and support colleagues to perform at their best in a fast-paced environment.

Ideal candidates will have previous retail supervisory or management experience, strong communication skills and a hands-on approach. Competitive salary and mix of benefits accompany this role.

Qualifications

• Experience in retail supervisory or management roles.
• Strong customer service focus.
• Excellent communication and interpersonal skills.
• Ability to motivate and support colleagues.
• Hands-on and flexible approach in a fast-paced retail environment.
• Confidence working in a busy store setting.

Responsibilities

• Deliver a friendly, helpful and efficient customer experience.
• Lead shop floor, coach and develop colleagues.
• Maintain store standards, merchandising and stock availability.
• Oversee opening and closing procedures and health & safety compliance.
• Monitor EPOS, pricing and cash-handling procedures.

Skills

Retail supervision

Customer service

Team leadership

Communication

Problem solving

Job description

The Range is seeking an experienced Duty Manager in Oswestry to oversee daily store operations and lead a team on the shop floor. You will ensure outstanding customer service, maintain merchandising standards and support colleagues to perform at their best in a fast-paced environment.

Ideal candidates will have previous retail supervisory or management experience, strong communication skills and a hands-on approach. Competitive salary and mix of benefits accompany this role.