Retail Department Supervisor – Path to Management

Halfords; Stretford; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Store discount 25%

Employee discount up to 50%

Cycle to Work scheme

Wagestream access

Health Cash Plan

Uniform provided

Job summary

Halfords is seeking a Retail Team Leader to help run a department and coach colleagues on the shop floor. You’ll support the store management team to deliver outstanding service and lead by example to motivate the team and meet targets.

You’ll be involved in key holder duties, security compliance, and ongoing training to develop your career within the Halfords Group. A strong customer focus and results-driven mindset are essential.

Qualifications

• Experience of supervising or leading a small team.
• Experience of delivering great customer service ideally in a retail sales or a services business environment.
• Experience of delivering on the job training / coaching to others.
• Experience of working to tight deadlines.
• A track record of achieving exceptional results against sales targets.
• Ideally, some knowledge in motoring or cycling; training provided.

Responsibilities

• Oversee day-to-day running of a department and supervise staff.
• Coach colleagues to deliver market-leading standards to customers.
• Support store management to enable best service delivery.
• Follow in-store security and stock loss procedures.

Skills

Supervising team

Customer service

Coaching others

Sales targets

Deadline-driven

Motoring knowledge (preferred)

Job description

Halfords is seeking a Retail Team Leader to help run a department and coach colleagues on the shop floor. You’ll support the store management team to deliver outstanding service and lead by example to motivate the team and meet targets.

You’ll be involved in key holder duties, security compliance, and ongoing training to develop your career within the Halfords Group. A strong customer focus and results-driven mindset are essential.