Retail Department Lead (Part-Time) – Develop & Elevate Service

Halfords Group; Preston; Hybrid; GBP 15,000 - 22,000; Part time

Job summary

Halfords Group is recruiting for a part-time role in Preston. You will help run a department, supervise a small team and ensure excellent customer service on the shop floor.

You will support the store management with day-to-day operations and coaching, while handling key holder duties and security procedures to protect stock and customers. Training is provided to develop your career in retail leadership.

Qualifications

• Experience of supervising or leading a small team.
• Experience of delivering great customer service in retail or services.
• Experience delivering on-the-job training or coaching to others.
• Experience working to tight deadlines.
• Track record of achieving sales targets.
• Some knowledge of motoring or cycling is helpful; training provided.

Responsibilities

• Be the gateway to a management role by supervising the day-to-day running of a department.
• Lead and coach team members to deliver market-leading standards for customers.
• Support store management to ensure best possible service delivery.
• Handle key holder responsibilities and follow in-store security procedures.

Skills

Team leadership

Customer service

Coaching

Deadline management

Sales targets

Motoring knowledge

Job description

Halfords Group is recruiting for a part-time role in Preston. You will help run a department, supervise a small team and ensure excellent customer service on the shop floor.

You will support the store management with day-to-day operations and coaching, while handling key holder duties and security procedures to protect stock and customers. Training is provided to develop your career in retail leadership.