Retail Department Lead — Part-Time, Customer Champion

Halfords; Aberdeen City; On-site; GBP 17,000 - 24,000; Part time

Benefits offered by this job

Store discount

Employee discount

Health Cash Plan

Cycle to Work

Wagestream

Uniform

Sharesave scheme

Job summary

Halfords in Aberdeen is seeking a motivated retail professional for a part-time role (30 hours per week) on the shop floor. You’ll help run a department, supervise colleagues and coach them to deliver market-leading standards to our customers.

As a key part of the sales floor leadership team, you’ll support the store management to ensure outstanding service, have some key holder responsibilities, and follow security and stock loss procedures.

Qualifications

• Experience of supervising or leading a small team.
• Experience delivering excellent customer service in retail or services.
• Experience training or coaching others on the job.
• Experience working to tight deadlines.
• Track record of beating sales targets.
• Motoring or cycling knowledge is a plus; training provided.

Responsibilities

• Oversee day-to-day running of a department and coach team members.
• Support store management to deliver high-quality service to customers.
• Act as key holder and maintain security and stock loss procedures.
• Participate in training and development to progress into management.

Skills

Supervising a small team

Customer service excellence

On-the-job training / coaching

Working to deadlines

Achieving sales targets

Motoring or cycling knowledge

Job description

Halfords in Aberdeen is seeking a motivated retail professional for a part-time role (30 hours per week) on the shop floor. You’ll help run a department, supervise colleagues and coach them to deliver market-leading standards to our customers.

As a key part of the sales floor leadership team, you’ll support the store management to ensure outstanding service, have some key holder responsibilities, and follow security and stock loss procedures.