Retail Customer Service Pro — Office-Based in Manchester

Rullion Managed Services; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading customer service provider in Manchester is looking for a Customer Service Advisor to join their dynamic team. You will provide customer support across multiple departments, requiring essential experience in IT systems and previous customer-facing roles. The position offers a competitive hourly pay rate and comprehensive training, while working in a state-of-the-art facility close to public transport.

Benefits

State-of-the-art facilities

Fully equipped gym

On-site coffeehouse

Qualifications

• Previous experience in a contact centre or customer-facing role is essential.
• Solid understanding of IT systems required.
• DBS and Basic Credit Check required.

Responsibilities

• Manage inbound queries from customers using various systems.
• Resolve inquiries efficiently in a timely manner.

Skills

Customer support experience

IT systems knowledge

Communication skills

Job description

A leading customer service provider in Manchester is looking for a Customer Service Advisor to join their dynamic team. You will provide customer support across multiple departments, requiring essential experience in IT systems and previous customer-facing roles. The position offers a competitive hourly pay rate and comprehensive training, while working in a state-of-the-art facility close to public transport.