Retail Customer Service - Path to Assistant Sales Manager

Betfred Group Holdings Limited; Manchester; Vor Ort; GBP 20.000 - 26.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Pension contribution

Bonuses & incentives

Annual leave entitlement

Online GP 24/7

Zusammenfassung

Betfred Group Holdings Limited is seeking an Assistant Sales Manager for our Manchester retail team. You will help create a welcoming environment, process bets, answer queries, and promote events while working closely with colleagues to deliver outstanding customer experiences.

Training will be provided to help you settle into the role and enable you to open/close shops confidently. A commitment to safer gambling and responsible play is essential.

Qualifikationen

• Outstanding customer service skills.
• Be 18+ and have the right to work in the UK.
• Ability to engage all customers.
• Passion for sports, betting and gaming is beneficial but not essential.

Aufgaben

• Process customers’ bets in a timely and attentive manner.
• Attend to customer queries quickly and knowledgeably.
• Engage customers with expert knowledge of products and promotions.
• Support promotional events throughout the sporting calendar.
• Maintain a well-presented environment.
• Be a team player and collaborate to improve the customer experience.
• Handle cash transactions with care and accuracy.
• Follow Think 25 policy and age verification processes.

Kenntnisse

Customer service

Team player

Sports betting interest

Willingness to learn

Jobbeschreibung

Betfred Group Holdings Limited is seeking an Assistant Sales Manager for our Manchester retail team. You will help create a welcoming environment, process bets, answer queries, and promote events while working closely with colleagues to deliver outstanding customer experiences.

Training will be provided to help you settle into the role and enable you to open/close shops confidently. A commitment to safer gambling and responsible play is essential.