Retail Customer Service - Path to Assistant Sales Manager

Betfred Group Holdings Limited; Lincoln; À distance; GBP 19 000 - 23 000; Plein temps

Avantages offerts par ce poste

Bonus schemes

Pension

Annual leave

GP access

Wellbeing support

Maternity pay

Long service recognition

Wagestream access

Résumé du poste

Betfred Group Holdings Limited is seeking a Retail Assistant Sales Manager for our UK shops. You will process customer bets, answer queries, and promote our products and promotions, while helping maintain a welcoming, responsible customer environment.

Be part of a team that supports promotional events, delivers excellent service, and upholds age-verification policies. Training is provided to help you grow within Betfred’s expanding retail and online business.

Qualifications

• 18+ and right to work in the UK
• Able to work evenings, weekends and public holidays
• Excellent customer service skills and the ability to engage all customers
• A passion for sports, betting and gaming is beneficial but not essential
• An eagerness to learn, develop and flourish within Betfred family

Responsabilités

• Process customers' bets in a timely and attentive manner
• Attend to all customer queries quickly and knowledgeably
• Engage customers with expert knowledge of products and promotions
• Support key promotional events throughout the sporting calendar
• Maintain a well-presented environment which customers love to be a part of
• Be a team player – collaboration is key to improving the customer experience
• Handle cash transactions with care and accuracy
• Follow Think 25 policy and adhere to age verification processes

Connaissances

Customer service

Cash handling

Team player

Flexibility

Description du poste

Betfred Group Holdings Limited is seeking a Retail Assistant Sales Manager for our UK shops. You will process customer bets, answer queries, and promote our products and promotions, while helping maintain a welcoming, responsible customer environment.

Be part of a team that supports promotional events, delivers excellent service, and upholds age-verification policies. Training is provided to help you grow within Betfred’s expanding retail and online business.