Retail Customer Host - Weekend/4h Contract

FashionUnited Group; Hereford; Hybrid; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Quarterly bonus

Up to 25 days holiday per annum plus銀行

2 volunteering days per year

Healthcare cash plan

Life Assurance

Pension Contribution

Job summary

White Stuff is seeking a Customer Host for a part-time 4-hour weekend role. You will deliver an exceptional customer experience, engage with shoppers, and support in-store operations within the Retail team.

The position emphasizes teamwork, enthusiasm for fashion, and a proactive, friendly approach. Responsibilities include delivering great service, maintaining visual standards, assisting with events, and supporting stock replenishment and multichannel shopping via the mPOS system.

Qualifications

• Passionate about retail and fashion.
• Thrive in a team environment and go the extra mile.
• Deliver the best customer experience.

Responsibilities

• Meet the ACE pillars across the customer journey.
• Report to Shop Manager within the Retail team.
• Assist in events and promotions to boost sales.
• Maintain high visual standards and stock replenishment.
• Process deliveries and stock takes efficiently.
• Engage customers via sign-ups, emails and receipts.

Skills

customer service

communication

teamwork

sales

Tools

mPOS

Job description

White Stuff is seeking a Customer Host for a part-time 4-hour weekend role. You will deliver an exceptional customer experience, engage with shoppers, and support in-store operations within the Retail team.

The position emphasizes teamwork, enthusiasm for fashion, and a proactive, friendly approach. Responsibilities include delivering great service, maintaining visual standards, assisting with events, and supporting stock replenishment and multichannel shopping via the mPOS system.