Retail Customer Experience Associate - Energetic & Helpful

Retail; Staines-upon-Thames; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physical wellbeing – cycle to work

Mental wellbeing – EAP

Financial support – loans & advances

Job summary

Sainsbury's in the United Kingdom is seeking a Customer Assistant to deliver friendly, helpful service, whether stocking shelves, serving customers or assisting with orders. You’ll use digital tools to enhance the shopping experience and keep displays neat, while working with colleagues across the store in a fast-paced, team‑oriented setting.

Join a busy store environment where you’ll learn our products and promotions, take pride in accuracy, and contribute to an welcoming customer experience

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrive in a fast-paced, physical and high-energy environment.
• A committed team player, always willing to support colleagues and work together.
• Flexibility and willingness to work across the store and take on new challenges.
• Open to learning, developing and trying new things to improve our service.
• Confident learning to use new digital tools and technology to do your job brilliantly.
• Take pride and ownership in your work, including close attention to detail.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service
• Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products
• Using and embracing digital tools to do your job well and enhance customer experience
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers

Skills

Friendly & customer-focused

Team player

Flexible / adaptable

Willing to learn

Digital tools proficiency

Attention to detail

Job description

Sainsbury's in the United Kingdom is seeking a Customer Assistant to deliver friendly, helpful service, whether stocking shelves, serving customers or assisting with orders. You’ll use digital tools to enhance the shopping experience and keep displays neat, while working with colleagues across the store in a fast-paced, team‑oriented setting.

Join a busy store environment where you’ll learn our products and promotions, take pride in accuracy, and contribute to an welcoming customer experience